Inner Circle Guide Archives

- Downloads, - Industry News, - Reports, ContactBabel 1 March 2017

Inner Circle Guide to Multichannel Workforce Optimisation

“The Inner Circle Guide to Multichannel Workforce Optimization” is a major independent analyst report, aimed at providing customer contact professionals…

- Cloud, - Downloads, - Industry News, - Reports, ContactBabel 6 June 2015

ContactBabel – Inner Circle Guide to Cloud-based Contact Centre Solutions

ContactBabel Analyst report: Cloud-based Contact Centre Solutions definitive 2012 “Inner Circle Guide to Cloud-based Contact Centre Solutions” was read by…