Interactive Intelligence Report – Cloud drives growth in contact centre market
Interactive Intelligence Group Inc has published the latest Frost & Sullivan analysis, “Cloud Momentum Boosts Trends in the Contact Center”.…
- Articles, - Cloud, - Reports/Surveys 28 January 2014
Interactive Intelligence Group Inc has published the latest Frost & Sullivan analysis, “Cloud Momentum Boosts Trends in the Contact Center”.…
- Customer Service/Experience, - Industry News 26 September 2013
With UK consumers spending an estimated 375m hours shopping online last December, 17m of those on Boxing Day, and with…