SuperAgent – How the Face of Customer Service has Changed Forever according to Natalie Calvert, Founder…
Tag: CX High Performance
Flexible Working vs Hybrid Working – The Implications?
Flexible Working vs. Hybrid Working – What are the Implications for Your Contact Centre? Flexible working…
Contact Centre Webinar: The Hybrid Working Big Debate
Contact Centre Webinar: The Hybrid Working Big Debate Do you have employees working from home? Get…
Two-Tier Culture in Contact Centres – Fight It or Embrace It?
Hybrid Working the Two-Tier Culture in Contact Centres: Fight It or Embrace It?. 83% of businesses…
Hybrid Working Is Changing the Contact Centre Forever
How Hybrid Working Is Changing The Role Of The Customer Service Team Leader Forever – Natalie…