The Face of Customer Service has Changed Forever
SuperAgent – How the Face of Customer Service has Changed Forever according to Natalie Calvert, Founder of CX High Performance.…
CX High Performance
Flexible Working vs Hybrid Working – The Implications?
Flexible Working vs. Hybrid Working – What are the Implications for Your Contact Centre? Flexible working and hybrid working are…
Contact Centre Webinar: The Hybrid Working Big Debate
Contact Centre Webinar: The Hybrid Working Big Debate Do you have employees working from home? Get up-to-date with the latest…
Two-Tier Culture in Contact Centres – Fight It or Embrace It?
Hybrid Working the Two-Tier Culture in Contact Centres: Fight It or Embrace It?. 83% of businesses agree There are those…
Hybrid Working Is Changing the Contact Centre Forever
How Hybrid Working Is Changing The Role Of The Customer Service Team Leader Forever – Natalie Calvert, Founder, CX High…