Ways to enhance Customer Experience (CX) through your Mobile channel
Top 5 ways to enhance CX through your Mobile channel Customer Experience (CX), satisfaction and loyalty increases when customer effort…
Channel
Avaya Extends Contact Centre Expertise to Midsize Businesses
Avaya have announced Avaya IP Office Contact Center to bring affordable, multichannel contact centre functionality to midsize businesses. Purpose-built for…
Aspect Software and Freedom Communications announce channel agreement
Aspect Software and UK based Unified Communications Systems Integrator Freedom Communications, have signed a reseller agreement. Freedom will supply, implement…