Webinar: Shaping up for AI in the Contact Centre
Shaping up for AI: How to introduce Chatbots, Virtual Assistants and Intelligent Technologies to the Contact Centre and beyond Consumers…
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- 9 June 2023 | The Contact Company Selects Calabrio to Power BPO Operations
- 9 June 2023 | Contact Centre Report: Exceeding UK Customer Expectations
- 5 June 2023 | Netcall Giving Customers The Power to Smart Connect
- 5 June 2023 | Contact Centre Resource Planning for Hybrid and WFH Models
- 2 June 2023 | Auto Windscreens Achieves High Score in ICS Survey
- 2 June 2023 | Payment Gateway Services – The Hidden Gem for Contact Centres
- 1 June 2023 | PCI Security Welcomes Geoff Forsyth to Board of Advisors
- 1 June 2023 | How Conversation Analytics can help contact centres
- 1 June 2023 | IPI awarded Platinum Partner Status by Gamma
- 1 June 2023 | Netcall Supports Councils to Improve Crisis Management
- 1 June 2023 | Media Pack
- 31 May 2023 | The Voice of the Contact Centre Consumer 2023
- 31 May 2023 | Small Businesses Don’t Capitalise on Customer Service Advantage
- 31 May 2023 | Office Company Viking Create Contact Centre Jobs
- 30 May 2023 | Content Guru Extends storm’s Through Jabra Engage AI Integration
- 30 May 2023 | Don’t Drop the Omni-Channel Baton and Win the CX Relay Race
- 30 May 2023 | Quickline Speeds up Customer Service with makepositive
- 30 May 2023 | Infobip Leader in Communications Platform as a Service
- 30 May 2023 | Journeycall Awarded Transport for London Framework
- 26 May 2023 | Job Losses Announced at Firstsource Contact Centres