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Customer Touch Point

Customer Touch Point specialises in long-term and instant impact customer experience solutions for organisations worldwide, providing the tools and support they need to deliver effortless customer experiences.

Five9

The Intelligent Cloud Contact Centre: Reimagine Customer Experiences and Realise Results With Five9, businesses can unlock customer intelligence and insights that empower agents and help organisations reimagine their customer experience: Five9 takes a digital-first approach to transforming businesses in the cloud, enabling your customers to engage on their channel of choice and resolve their issues as effortlessly and fast as possible. Five9 provides the solutions businesses need to reimagine the customer experience and deliver real business results.

FourNet

FourNet is at the forefront of technology developments within the telecommunications market, specialising in contact centre technologies, unified communications, video conferencing and managed and cloud services. We operate in all market sectors across the globe and offer a complete communications package from design and implementation, through to after sales customer support and maintenance. 4net are an Avaya Platinum Partner and an Avaya Partner in Customer Excellence. We are also highly accredited with other partner organisations including Microsoft Skype for Business (formerly known as Lync 2013) and Enghouse Interactive.

Netcall Technology Plc

Over 600 organisations in financial services, insurance, local government and healthcare use our Liberty platform to make life easier for the people they serve. Our low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast – without creating work for IT, blowing the budget or replacing core systems. They can radically improve the customer experience without launching big, expensive transformation programs.

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