Introducing Engage AI, a tone-based agent guidance and conversation analytics software that supercharges performance for agents and contact centres. Working in complete harmony with your preferred contact centre platform, it provides real-time, actionable feedback to agents on every call, so they can consistently deliver their best performance throughout the day.
And because Engage AI is fully compliant with GDPR and the new EU AI Act, you can increase agent engagement and customer satisfaction in a completely safe, secure, and simple way.
The Engage AI effect
Research on over 1.5 million real-life calls has shown that using Engage AI improves the experience for both customers and agents
Revolutionise customer satisfaction
Engage AI is already helping a range of customers – across industries and covering both inbound and outbound operations – revolutionize the way they measure customer satisfaction.
Jabra Engage AI is one of the most effective tools I’ve seen
It takes a lot of the guesswork out of quality assurance
– Christopher McBride,
Director of Contact Centre Operations, Hearing Care Central
For additional information or to book a demo Click Here
Jabra is a world leading brand in audio, video and collaboration solutions – engineered to empower consumers and businesses. Proudly part of GN Group, we are committed to bringing people closer to one another and to what is important to them. Jabra engineering excellence leads the way, building on over 150 years of pioneering work within GN. This allows us to create integrated tools for contact centers, offices, and collaboration to help professionals work more productively from anywhere; and true wireless headphones and earbuds that let consumers better enjoy calls, music, and media.
Founded in 1869, GN Group employs more than 7,500 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in 100 countries across the world.
For additional information on Jabra view their Company Profile
