It has been reported that Exeter based outsourcer Diligenta are in consultation with 400 staff regarding the closure of the contact centre in February 2015.
the company, part of TATA Consultancy Services and based in Clyst St Mary, Exeter, work on behalf of the Life and Pensions industry providing full customer services.
In a statement the company said: “we have consulted with employee representative bodies about changes in our business structure including a reduction in roles following a planned future site exit in Exeter. We plan to exit the Winslade Park site in Exeter by the end of February 2015.
We are committed to supporting impacted employees throughout the process and our current plans are to retain a very limited presence in the city to accommodate specialist roles to support our future business plans. We are unable to comment further at this time.”