Sinclair Voicenet introduces Analytics-Enabled Quality Management Solution

Sinclair Voicenet has launched QM Plus a new contact centre application from NICE Systems. This analytics-enabled…

Sinclair Voicenet achieve NICE accreditation

Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer…

Powerdial Services To Deploy SmartVoice Viewpoint With Customers Across The UK

Powerdial Services, one of the UK’s leading convergence specialists, is deploying the new SmartVoice Viewpoint customer…

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