What’s next for secure payments: five need-to-know trends for contact centres
Stop seeing payments as an afterthought and treat them like the pivotal moment they are.
Do this and you’ll deliver experiences that leave a lasting impression and make you stand out from your competitors.
Keeping up with emerging shifts and patterns is a great place to start.
Right now, there are five key trends in contact centre payments that you need to be aware of:
– Customers value a positive buying experience
– If customers trust you, they’ll buy from you
– Cash might not be dead, but contactless is king
– Meet your customers where they are: online
– Customers love to speak
To download the ‘What’s Next for Secure Payments: Trends for Contact Centres’ Click Here
PCI Pal is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.
Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact center. PCI Pal is integrated to, and resold by, some of the worlds’ leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organization globally, and it is proud to work with some of the largest and most respected brands in the world.
For additional information on PCI Pal view their Company Profile
