DTMF Card Payment By Phone Tech; Customer Experience and AHT
DTMF ‘card payment by phone’ technology: customer experience and average handling time We are often asked whether consumers using DTMF…
- Contact Centre Tips, - Industry News 27 March 2017
DTMF ‘card payment by phone’ technology: customer experience and average handling time We are often asked whether consumers using DTMF…
- Articles, - Cloud, - Customer Service/Experience, - Industry News 16 December 2014
Five ways to make your contact centre more powerful Consumers expect more from contact centres Simon Beeching of Syntec Integrated…