DTMF Card Payment By Phone Tech; Customer Experience and AHT
DTMF ‘card payment by phone’ technology: customer experience and average handling time We are often asked whether consumers using DTMF…
simon beeching
CardEasy Making Card Payments Secure in Travel Contact Centres
CardEasy leads the way in the travel industry for making card payments secure in contact centres Syntec will be demonstrating…
Five ways to make your contact centre more powerful
Five ways to make your contact centre more powerful Consumers expect more from contact centres Simon Beeching of Syntec Integrated…