Overcome Commss Problems in a Contact Centre
Multilingual journalist Kirsty Rigg shares with us some interesting tips on overcoming communication problems in a multilingual contact centre Contact…
PMC Telecom
GDPR – Things to Know to Protect your Contact Centre
Countdown to GDPR – Everything You Need to Know to Protect your Call Centre The General Data Protection Regulation (GDPR)…
The Contact Centre Revolution (Not Just Robots!)
The Contact Centre Revolution is Here (and we’re not just talking about robots) Kirsty Rigg, Digital Marketing Officer at PMC…
Jabra headsets Driving efficiency in your Contact Centre
Why Jabra headsets are driving efficiency in your contact centre – PMC Telecom take a look from a Channel Reseller’s…