Using Chatbots In The Contact Centre Environment
VoiceSage’s John Duffy looks at the discussion that came out of a recent customer contact practitioners’ event on how best…
John Duffy
UK Brands Working To Connect With Customers
Conscious of the growing need to relate with customers in order to stay competitive, UK brands are taking a more…
UK Brands Working To Connect With Customers
UK Brands Working To Connect With Customers – Conscious of the growing need to relate with customers in order to…