Using Chatbots In The Contact Centre Environment
VoiceSage’s John Duffy looks at the discussion that came out of a recent customer contact practitioners’ event on how best…
- Artificial Intelligence, - Industry News 13 December 2017
VoiceSage’s John Duffy looks at the discussion that came out of a recent customer contact practitioners’ event on how best…
- Customer Service/Experience, - Industry News 29 June 2017
Conscious of the growing need to relate with customers in order to stay competitive, UK brands are taking a more…
- Articles, - Industry News 9 June 2017
UK Brands Working To Connect With Customers – Conscious of the growing need to relate with customers in order to…