Using Chatbots In The Contact Centre Environment
VoiceSage’s John Duffy looks at the discussion that came out of a recent customer contact practitioners’ event on how best…
VoiceSage’s John Duffy looks at the discussion that came out of a recent customer contact practitioners’ event on how best…
Conscious of the growing need to relate with customers in order to stay competitive, UK brands are taking a more…
UK Brands Working To Connect With Customers – Conscious of the growing need to relate with customers in order to…