How will ChatGPT transform customer service Jennifer Lee, Chief Operating Officer at Intradiem discusses The advent…
Tag: Intradiem
Contact Centre Absenteeism: More Flexibility is the Cure
Absenteeism among contact centre agents has been a persistent problem for years, with many businesses dedicating…
Is it safe to go back to the Contact Centre Now?
Is it safe to go back to the contact centre now? Should we go back? Do…
The Role of The Contact Centre Manager Reinvented
Guide: The Roll of the Contact Centre Manager Reinvented By Jennifer Lee, Chief Strategy Officer at…
Applying Contact Centre Success to the Back Office
Applying Contact Centre Success to the Back Office – Jennifer Lee, Chief Strategy Officer at Intradiem…
Aspect & Intradiem Partner to Enhance Contact Centre WFM Solutions
Aspect Software and Intradiem Team to Enhance Contact Centre Workforce Management Solutions Aspect Software, have announced…