UK insurance customer service worsening, with 68% of queries left unanswered on digital channels Eptica study…
Tag: Insurance
Callstream – Personal lines insurers outperform commercial lines in Contact Centre performance
Callstream research confirms that Personal insurers are outperforming their commercial counterparts in their ability to make…
Ageas Retail announce Closure of Belfast Contact Centre
Ageas Retail, a motor insurance company, has announced that it will close its Belfast based contact…