Contact Centre – the changing face of the email
Contact Centre – the changing face of the email Today’s connected customer has a smart-phone in their pocket or a…
- 8 December 2022 | UK National Contact Centre Awards are Open for Nominations
- 8 December 2022 | Route 101 Approved for UK Government’s G-Cloud 13 Framework
- 7 December 2022 | Keynote Speakers Announced for Sabio Event, Disrupt
- 7 December 2022 | FourNet Becomes Content Guru ‘CX Platinum Partner’
- 7 December 2022 | Why You Need to Move your Contact Centre to the Cloud
- 7 December 2022 | PCI Pal Predictions for Payment & Security Trends 2023
- 7 December 2022 | Sensee LiveDesk Hybrid Working On G-Cloud 13
- 7 December 2022 | Five9 Elevates Omni-Channel Customer Engagement
- 6 December 2022 | Are you Ready to Build a Team of Agent Brand Guardians?
- 5 December 2022 | NICE Leader in Robotic Process Automation PEAK Matrix
- 5 December 2022 | Sigma Connected announces Contact Centre Jobs Boost
- 5 December 2022 | IPI launches ElasticCX CCaaS, the new Contact Centre as a Service solution
- 1 December 2022 | So Why Should I Switch to the Cloud then?
- 30 November 2022 | Payments Survey Finds Increasing Trust Towards Digital Payment
- 29 November 2022 | How to Reduce Agent Errors in your Contact Centre by 30%
- 29 November 2022 | Talkdesk Webinar: Supercharge your Digital Strategies
- 29 November 2022 | Customer Service: The Secrets of Closed Loop Engagements
- 28 November 2022 | Mind the ‘Contact Centre Agent Knowledge’ Gap
- 24 November 2022 | Content Guru & UK Power Networks Win Award At ECCCSAs
- 24 November 2022 | IPI Named Supplier on G-Cloud 13 Framework