NMS Adaptive reacts to ICO’s powers on nuisance calls
NMS Adaptive comments on the Information Commissioner Office’s new powers to fine contact centres or companies making nuisance calls From…
Diallers
Noetica and SATMAP Partner to Integrate Predictive Dialler With Contact Centre Agent and Customer Personality Matching
Noetica have announced its partnership with SATMAP. The partnership sees SATMAP’s cloud-based contact centre agent and customer personality matching technology…
Sytel Install 1000th Call Centre Agent Seat in Turkey
Sytel Limited has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul. Sytel supplies a…