Widespread dissatisfaction with standard and consistency at UK contact centres
82% of consumers say dealing with contact centres is an unnecessary stress Research by Damovo UK & Ireland has revealed…
- Customer Service/Experience, - Industry News, - Reports/Surveys 15 October 2014
82% of consumers say dealing with contact centres is an unnecessary stress Research by Damovo UK & Ireland has revealed…
- Industry News, - Reports/Surveys, - Social Media/Digital 18 June 2014
New research by enterprise ICT solutions and services provider Damovo UK & Ireland has revealed widespread dissatisfaction over how businesses…