How to use Customer Service Complaints Constructively
How to use customer service complaints constructively Although complaints are never encouraging to hear, they are almost unavoidable, so it’s…
- Contact Centre Tips, - Industry News 27 September 2017
How to use customer service complaints constructively Although complaints are never encouraging to hear, they are almost unavoidable, so it’s…
- Articles, - Customer Service/Experience, - Industry News 26 August 2015
Customer Complaints and dealing with the rising numbers – Pauline Ashenden of Contact Centre solutions provider Eptita discusses the rise…