The State of Digital Care 2018 in the Contact Centre
Conversocial have published their White Paper ‘The State of Digital Care 2018’ A comprehensive analysis of your customers’ digital care…
Conversocial
Twitter users can now chat privately without feeling tongue-tied
Twitter users can now chat privately without feeling so tongue-tied By Simon Frank, Webhelp Solutions Consultant at Webhelp UK Twitter…
Dixons Carphone’s ‘Knowhow’ team appoint Conversocial
Dixons Carphone plc, Europe’s leading specialist electrical and telecommunications retailer and Services Company, has chosen to enhance its customer service…