CCMA UK National Contact Centre Conference 2014
Due to the success of last years Conference the CCMA have confirmed that this year once again it is FREE…
Conference 2014
- 1 December 2022 | So Why Should I Switch to the Cloud then?
- 30 November 2022 | Payments Survey Finds Increasing Trust Towards Digital Payment
- 29 November 2022 | How to Reduce Agent Errors in your Contact Centre by 30%
- 29 November 2022 | Supercharge your Digital Strategies to save on Interaction Costs
- 29 November 2022 | The Secrets of Closed Loop Engagements
- 28 November 2022 | Mind the ‘Contact Centre Agent Knowledge’ Gap
- 24 November 2022 | Content Guru & UK Power Networks Win Award At ECCCSAs
- 24 November 2022 | IPI Named Supplier on G-Cloud 13 Framework
- 24 November 2022 | Webhelp Lifts 4 Awards at ECCCSA Awards
- 24 November 2022 | Infobip Research Shows Rising Dominance of Chat Apps
- 23 November 2022 | Winners announced at the ECCCSA Awards 2022
- 23 November 2022 | Why and How to Drive Strategic Growth through the Contact Centre
- 23 November 2022 | Sky’s the limit for Britannic’s SIP netX2
- 23 November 2022 | Holiday Shopping CX: Navigating Strikes & Supply Chain Issues
- 22 November 2022 | It’s Time to Re-Frame Our Thinking Around Conversational AI…
- 21 November 2022 | Getting REAL About Real-time Analytics & Agent Guidance
- 21 November 2022 | Zoom Contact Centre Unveils New Features and Availability in UK
- 17 November 2022 | AI is the Future but Avoid Human Touch at your Peril!
- 17 November 2022 | Infobip to Improve Customer Satisfaction with Dialogflow Integration
- 17 November 2022 | PCI Pal Pay By Bank Innovation Shortlisted for Industry Award