Contact Centre Training: Effective Performance Management
Effective and ongoing performance management of your team is critical, particularly now it’s become even more challenging with the advent…
- Events, - Training, CCMA 2 February 2023
Effective and ongoing performance management of your team is critical, particularly now it’s become even more challenging with the advent…
- Events, - Industry News, - Training, CCMA 22 January 2016
The CCMA have announced a series of both seminars and training courses for 2016. Seminar held at Hermes Europe member…