Working within a contact centre tends to be working inside of a bubble; Contact centre Management…
Tag: CCMA Conference
The UK National Contact Centre Conference
The UK National Contact Centre Conference 2015 will be taking place at the British Library in…
20th UK National Contact Centre Conference: 2020 and beyond
CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the…