CCMA Conference – Working outside the Bubble
Working within a contact centre tends to be working inside of a bubble; Contact centre Management tend to be like…
CCMA Conference
The UK National Contact Centre Conference
The UK National Contact Centre Conference 2015 will be taking place at the British Library in London once again this…
20th UK National Contact Centre Conference: 2020 and beyond
CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the longest established association representing…