Contact Centre Agents – at last recognition
Contact Centre Agents – at last recognition! Readers of my humble blog would realise that I am a great believer…
AgentFest
- April 24, 2019 | Why Kaizen and Contact Centres are Perfect Partners
- April 23, 2019 | Contact Centre Payments – Going Mobile
- April 23, 2019 | David Phillips chooses Talkdesk Cloud Contact Centre Solutions
- April 23, 2019 | Customer Experience Puts Pressure on Contact Centre Agents
- April 17, 2019 | ICO Fines Funeral Directors Contact Centre £80k
- April 17, 2019 | NICE inContact CXone Adds Artificial Intelligence Capabilities
- April 17, 2019 | Greater Bank Digital Transformation with Genesys Purecloud
- April 17, 2019 | Channel Shift: Customers like it only on their Terms!
- April 17, 2019 | Noble Systems Hires 500th Employee
- April 16, 2019 | Does your Contact Centre Measure Against the Competition?
- April 15, 2019 | Consumer Contact Centre Experiences in the age of GDPR
- April 15, 2019 | UK Consumers Switch Brands if Trust Breaks Down
- April 15, 2019 | You Must Engage Your Contact Centre Agents – Fact!
- April 15, 2019 | Firstsource Investment in Belfast Contact Centre
- April 12, 2019 | Contact Centre Events: Talkdesk CX Tour London
- April 11, 2019 | Mitel & Talkdesk Cloud Contact Centre Solution