Contact Centre Agents – at last recognition
Contact Centre Agents – at last recognition! Readers of my humble blog would realise that I am a great believer…
AgentFest
- July 17, 2018 | Record number of Entries to ECCCSA Awards
- July 17, 2018 | Whitepaper: Designing and Delivering Customer Journeys
- July 17, 2018 | How to Integrate Chatbots into the Customer Journey
- July 17, 2018 | How Disconnected Systems are Destroying the Customer Experience
- July 17, 2018 | How to Use Assistive AI to Improve Call Centre Experience
- July 17, 2018 | Vodafone & Webhelp Celebrate Refurbishment of Contact Centre
- July 13, 2018 | Last Day To Enter The ECCCSA Awards 2018
- July 12, 2018 | Genesys Omnichannel CX Solutions Now Available on G-Cloud 10
- July 12, 2018 | Apprentice to Troubleshooter for Banking Giants & Local Council
- July 12, 2018 | The Future is Bright for NPS in your Contact Centre
- July 11, 2018 | Three Ways to Leverage Workforce Management & Drive ROI
- July 11, 2018 | Business Systems Gain G-Cloud 10 Certification
- July 11, 2018 | Top 5 Tips To Improving Your Customer’s Experience
- July 10, 2018 | Digitally Enhance Customer Service. Don’t Fully Automate It
- July 10, 2018 | Eckoh Wins Contract through Capita Partnership
- July 10, 2018 | 2018/19 UK Contact Centre Decision-Makers’ Guide