Contact Centre Agents – at last recognition
Contact Centre Agents – at last recognition! Readers of my humble blog would realise that I am a great believer…
AgentFest
- January 16, 2019 | AboutMatch To Provide One-Stop Shop For Contact Centres
- January 16, 2019 | Digital Channels – 7 Chat and Co-Browsing Tips
- January 15, 2019 | UK National Contact Centre Awards – Toolkit
- January 15, 2019 | Don’t Compromise on Contact Centre Recording
- January 15, 2019 | Teleopti – 5 Steps to Supercharge Your Customer Service
- January 14, 2019 | CX & Contact Centres: What Will Change in 2019?
- January 14, 2019 | Sabio Extends WFO Capability with Acquisition of Callware
- January 10, 2019 | Legal & General Uses NICE Robotic Process Automation
- January 9, 2019 | UK National Contact Centre Awards – Register for Webinar!
- January 9, 2019 | U-WFM & I-Net Group form Strategic Partnership
- January 7, 2019 | CCMA Celebrates 25 Years As Advocates of Contact Centre Industry
- January 4, 2019 | Eliminating Nuisance Calls: Tips to Stay Compliant
- January 3, 2019 | Siri, How Can Voice Technology Transform my Contact Centre?
- January 3, 2019 | Aspect Software to be acquired by Vector Capital
- January 2, 2019 | Tackling Customer Service Pain Points Faced by Start-Ups
- January 2, 2019 | Digital Transformation Projects Disrupt Customer Experience