Agent Coaching & Monitoring

7 Items Found

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* CallMiner

Strelley Hall, Main Street, Strelley Village, Nottingham, NG8 6PE.
0115 906 1142
alex.robson@callminer.com
http://www.callminer.com

business systems 450

Business Systems

Business Systems (UK) Ltd is headquartered at BSL Group, 2nd Floor, Cannon Green, 27 Bush Lane, London, EC4R 0AA
0208 326 8326
contact@businesssystemsuk.com
www.bslgroup.com

Agent Coaching & Monitoring

enghouse 450

Enghouse Interactive

Imperium, Imperial Way, Reading, Berkshire. RG2 0TD.
0118 943 9200
marketingemea@enghouse.com
https://enghouseinteractive.co.uk/

Agent Coaching & Monitoring

+7

Agent Desktop Agent Scoring Agent Scripting Cloud Solutions Customer Experience Diallers Hosted Solutions

NICE

160 Queen Victoria Street, 2nd Floor, London. EC4V 4BF
+44 (0) 207.002.3000
nicesystemsemea@nice.com
http://www.niceincontact.com

+15

Agent Assisted Card Payments Agent Coaching & Monitoring Agent Desktop Agent Engagement Analytics Call Recording Cloud Solutions Consultancy Contact Centre Technology Performance Management Quality Management Quality Monitoring/Reporting Voice of the Customer Workforce Management Workforce Optimisation

noetica 450

Noetica

Office 101, The Beehive, Building City Place, Gatwick. RH6 0PA. UK
0345 0181070
enquiries@noetica.com
https://www.noetica.com/

+15

Agent Coaching & Monitoring Agent Desktop Agent Scoring Analytics Consultancy CRM Diallers Hosted Solutions IVR Multi-Channel Solutions Outbound Dialling Outsourced Services Quality Monitoring/Reporting Software Solutions Voice Recording

OMNINGAGE

39 High Street, Wednesfield, Wolverhampton, West Midlands. WV11 1ST
030 088 3940
sales@omningage.cloud
https://www.omningage.cloud

Agent Assisted Card Payments

+50

Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scripting Analytics Call Handling Channel of Choice Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CRM Customer Communications Customer Experience Customer Feedback Customer Satisfaction Customisable UI/UX Diallers Employee Satisfaction Gamification Helpdesks Integrated Contact Centre Systems IVR IVR Payments Multi-Channel Solutions Omni-Channel Outbound Dialling PCI Compliance PCI DSS Performance Management Quality Management Quality Monitoring/Reporting Real-Time Automation SaaS Service Desk Skill Based Routing Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Virtual Agents & Chatbots Virtual Solutions Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation

Route 101

The Conifers, Filton Road, Hambrook, Bristol. BS16 1QG
0333 0110 400
info@route101.com
https://www.route101.com/

+80

Agent Assisted Card Payments Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scoring Agent Scripting AI and Agent Blended Communications Analytics Artificial Intelligence Auto Attendant Benchmarking Blending Solutions Call Avoidance Call Deflection Call Recording Change Management Channel of Choice Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction Customisable UI/UX Diallers Disengagement e-Learning Employee Satisfaction Engagement FaceBook & WhatsApp Messaging Gamification Headsets Hosted Solutions Inbound and Outbound Messaging Integrated Contact Centre Systems Interactive Voice Messaging IVM IVR IVR Payments Knowledge Base Knowledge Management Leadership & Management Managed Services Mobile Apps Mobile Solutions Multi-Channel Solutions Multi-Site Routing Nearest Store/Office Omni-Channel OTT Messaging Outbound Dialling Outsourced Services PCI Compliance PCI DSS Performance Management Predictive Outbound Dialling Proactive Customer Contact Process Automation Quality Management Quality Monitoring/Reporting SaaS Screen Recording Self Service Self Service Payments Skill Based Routing Social Media Software Solutions Speech Automation Technology Unified Communications Virtual Agents & Chatbots Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation

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