Supporting Leeds Building Society with Colleague Engagement through the contact centre The Challenge – With heavily…
Category: – Case Study
Grands Moulins De Paris Deploys Cloud Contact Centre Solution
Grands Moulins De Paris Deploys Genesys Contact Centre Cloud Solution with Sabio Group Sabio Group, a…
Air Canada Streamline Complex Contact Centre Operations
Scottish tech specialist Simul8 partners with Air Canada to streamline airline’s complex contact centre operations Glasgow-based…
Leading Legal Expenses Insurance Provider Dials Up Digital Transformation
Leading Legal Expenses Insurance Provider Dials Up Digital Transformation with multi-year contact centre Sabio Partnership A…
Septeo, Software Publisher, Promotes Customer Excellence with Sabio Group
Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional…
Kärcher Netherlands Modernise Customer Experiences Through Vodafone storm®
Kärcher Netherlands to Modernise Customer Experiences Through Vodafone storm® Kärcher Netherlands has selected Vodafone storm®…
Home Group Achieves a 20% Increase in Contact Centre Scheduling Efficiencies
Home Group achieves a 20% increase in contact centre scheduling efficiencies with Calabrio WFM via Business…
Fournet Completes Contact Centre Project for Surrey County Council
Surrey County Council switches over to innovative new communications infrastructure, in partnership with FourNet and 4C…
SVL & Clarity Business Travel: Improving the Contact Centre Efficiency
SVL and Clarity Business Travel have built a strong partnership over the past three years, collaborating…
Sabio Group Helps Topdanmark, ‘Buddy Up’ for Peak Workforce Performance
Insurance company, Topdanmark, has collaborated with Sabio Group as it takes the next steps in its…
Dutch Railways Move Contact Centre Operation to the Cloud
NICE have announced that NS (Dutch Railways), the principal railway operator in the Netherlands, has successfully…
Calabrio Supports UK Power Networks in Supporting Vulnerable Customers
Calabrio supports UK Power Networks commitment to supporting vulnerable customers via their contact centre The Customer…
SVL & Clarity Business Travel: Improving Operational Efficiency
SVL and Clarity Business Travel have built a strong partnership over the past three years, collaborating…
Netcall Helps University Hospitals Sussex with Waiting List Validation System
Netcall helps University Hospitals Sussex NHS Foundation Trust divert 400 patients a week with Waiting List…
Adamo Dials Up Customer Satisfaction with Sabio Partnership
Adamo Dials Up Customer Satisfaction as Sabio Partnership Sparks Telecom Triumph Adamo, a leading provider of…
Home Group transforms contact centre operations
Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and…
Home Group Transforms Contact Centre Operations with Business Systems
Home Group transforms contact centre operations with Business Systems Ltd, achieving rapid ROI and significant efficiency…
Leeds Building Society Partners with Sabio Group to Improve Contact Centre Operations
Sabio Group, the digital customer experience (CX) transformation services specialist, has secured a multi-year contract with…
ESP Group Achieves Transformative CX Improvements With Sabio
Contact Centre Case Study: ESP Group Achieves Transformative CX Improvements though its contact centre With Sabio…