Peterborough City Council chooses Transversal for digital customer service shift
Transversal has been appointed by Peterborough City Council to deliver a brand new self-service Knowledge solution for the council website…
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Infinity CCS & Transversal launch the ‘Knowledge Desktop’
Infinity CCS and Transversal team up to improve contact centre efficiency and customer experience with the ‘Knowledge Desktop’. Infinity CCS,…
Mothercare improve customer service thanks to Transversal
The Challenge Improve customer services across Mothercare’s key three sales channels – the web, contact centre and in store. A…