Blog: The Starbucks Effect in Customer Service – Can the contact centre learn from the Coffee…
Tag: starbucks
Blog: Can a Contact Centre learn from Starbucks?
Can a contact centre learn from Starbucks? Prior to starting work at contact-centres.com Towers I usually…
Blog: What’s the true definition of Customer Service?
Customer Service: “The assistance and advice provided by a company to those people who buy or…