The Real-Time Revolution in the Contact Centre
The Real-Time Revolution in the Contact Centre – Richard Stevenson, CEO, Red Box Recorders There aren’t many businesses that don’t…
- Articles, - Industry News 20 March 2017
The Real-Time Revolution in the Contact Centre – Richard Stevenson, CEO, Red Box Recorders There aren’t many businesses that don’t…
- Case Study, - Charity, - Industry News 23 October 2014
Cancer Research UK has implemented the Red Box Quantify Recording Suite to record all calls at its national contact centre…