CCMA Award Winners – Joanne Silner Contact Centre Manager of the Year 2015
In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners we conducted an interview…
Raven Housing Trust
- 18 June 2021 | Omnichannel CX in the Travel Industry During Pandemic
- 17 June 2021 | Maintel Wins Contract to Deliver SD-WAN Enabled Network
- 17 June 2021 | North East Contact Centre Awards – The Competiton is on!
- 17 June 2021 | How to Navigate the Complexity of Digital Transformation
- 16 June 2021 | Come Together at 2021 Alvaria Customer Experience Conference
- 16 June 2021 | NICE Introduces AI Solution for Voice of the Customer
- 16 June 2021 | Ventrica Contact Centre Digital Multilingual Bureau
- 16 June 2021 | Customer Experience and why it Matters in your Contact Centre
- 15 June 2021 | AI-Driven Contact Centres in the New Era of Remote Working
- 15 June 2021 | SVL Presented with NICE Analytics Partner Award for 2020
- 10 June 2021 | Raise your profile! How to turn contact centre sceptics into fans
- 10 June 2021 | Capita Gains Contact Centre Renewal Contract with Tesco Mobile
- 10 June 2021 | Palatine Invests in Leading Tech Firm FourNet
- 9 June 2021 | Marks & Spencer Launch Voice of the Customer Programme
- 9 June 2021 | Is it safe to go back to the Contact Centre Now?
- 4 June 2021 | Metro Bank Launches New Bristol Contact Centre
- 4 June 2021 | Customer Satisfaction Is Important in fact Very Important
- 3 June 2021 | What’s stopping you from becoming a Connected Enterprise?
- 3 June 2021 | Maintel & Avaya enable Telegraph Media Group Transition to Cloud
- 3 June 2021 | Contact Centre Agents Want Employers to Offer Hybrid Working