Why You Need To Make the Right Call over Quality Assurance
Why you need to make the right call over quality assurance Contact centres have a bad reputation among customers, but…
Quality Assurance
- October 22, 2019 | Content Guru Positioned Leader in Gartner Magic Quadrant
- October 21, 2019 | EvaluAgent Webinar: The Art of Customer Recovery
- October 19, 2019 | Foehn Gives Public Sector Access to Cloud Solutions
- October 19, 2019 | Wave Introduce Omnichannel Contact Centre Solution
- October 19, 2019 | Free Download – CX Decision Makers Guide 2019-2020
- October 18, 2019 | High Interest in Adopting AI Across the Contact Centre
- October 18, 2019 | TTEC Wins at Contact Centre Network Northern Ireland
- October 17, 2019 | How To Create a CX Strategy That Actually Delivers
- October 17, 2019 | Puzzel taps into the power of AI to launch Agent Assist
- October 17, 2019 | eGain Reimagines Omnichannel Customer Engagement
- October 16, 2019 | Noble Systems Issued 200th Patent for Contact Centre Tech
- October 16, 2019 | Use of Profanity by Customers in Contact Centres Rising
- October 16, 2019 | The Changing Landscape of CX in Contact Centres
- October 16, 2019 | VeriCall Partner Gala to Support Contact Centre Payments
- October 15, 2019 | NICE Performance Management with AI-Based Analytics
- October 15, 2019 | PCI Pal Partners with 8×8 Secure Payments for Contact Centres