Worst Energy Companies leaving you on hold
Worst energy companies for leaving you on hold – How does your contact centre compare? Which? waited 26 minutes on…
on hold
Contact Centre On Hold Annoyance
Contact Centre On Hold biggest annoyance – Britons rank being stuck on hold the biggest annoyance of 2015 – Average…
It’s all about Customer Service
In May and June of 2014, ‘Which Magazine’ surveyed 3,621 members of the UK public about the big brands that…