5G will Transform CX and Role of Contact Centre Agents

The Human Benefit of 5G – How 5G will transform the customer experience and the role…

Retailers Invest in AI to Attract Online Shoppers

71% of retailers invest in AI to attract online shoppers this Christmas as in store sales…

Laithwaite’s Wine Invest In New Cloud Contact Centre

Laithwaite’s Wine invest in a new Cloud Contact Centre and Communications solution from Olive Communications Laithwaite’s…

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