Trust Delivers Outstanding Customer Service
seven strategies for building trust in contact centres from Magnus Geverts of Teleopti Every year I get the opportunity to…
Magnus Gevert
- July 19, 2019 | How to Test AI Technology in your Contact Centre
- July 18, 2019 | Gant Travel Improves Contact Centre Performance
- July 18, 2019 | Outdated Contact Centre Tech Holding Businesses Back
- July 18, 2019 | Council Drives Automation Excellence with RPA
- July 18, 2019 | CallScripter Rebrands As Awaken Intelligence
- July 18, 2019 | Jabra Appointment Lee Davis to Drive Channel Strategy
- July 17, 2019 | UK Embrace AI in the Workplace But Want More Training
- July 16, 2019 | NICE Engagement with Microsoft Across Multiple Platforms
- July 16, 2019 | Puzzel Contact Centre Conference: Get Connected 2019
- July 16, 2019 | 7 Steps to Contact Centre Agent Happiness
- July 15, 2019 | UK Business Struggling With GDPR Data Requests
- July 11, 2019 | Digital Transformation in the Contact Centre – Nigel Dunn Jabra
- July 11, 2019 | Newstel Selects Puzzel for Global Contact Centre
- July 11, 2019 | Foehn Achieves G-Cloud 11 Approval Across Product Suite
- July 11, 2019 | Entries Invited for Contact Centre Network NI Awards
- July 9, 2019 | Customer Contact Week 2019 – Conference Update