Proactive customer care is key in energy sector, says Aspect
Price drops on energy put emphasis on customer service for Big Six says Aspect. Smaller energy companies are continuing to…
- Articles, - Customer Service/Experience, - Industry News 23 January 2015
Price drops on energy put emphasis on customer service for Big Six says Aspect. Smaller energy companies are continuing to…
- Articles, - Customer Service/Experience, - Industry News 16 December 2014
With this week’s news that none of the ‘Big Six’ energy suppliers answered the phone to customers with a problem…