How Informed Contact Centres Keep Customers Happy
When it comes to growing the bottom line and long-term growth, one of the most important factors is customer satisfaction…
- Customer Service/Experience, - Industry News 2 August 2018
When it comes to growing the bottom line and long-term growth, one of the most important factors is customer satisfaction…
- Customer Service/Experience, - Industry News 14 May 2018
CX: Digital or live? Technology advancements make it tempting for businesses to ‘go digital’ but when it comes to providing…