Customer Expectation Impacting Business Performance
Outsourcing experts, Global Remote Services, says latest 2015 UK CSAT Index confirms growing customer expectation is impacting UK business performance…
- Customer Service/Experience, - Industry News 7 October 2015
Outsourcing experts, Global Remote Services, says latest 2015 UK CSAT Index confirms growing customer expectation is impacting UK business performance…
- Articles, - Customer Service/Experience, - Industry News 27 January 2015
Kathryn Clarke, Managing Consultant at Capita Customer Management, considers current customer expectations when dealing with companies, how digital contact strategies…