Teleopti invited onto Cisco SolutionPlus Programme
Cisco customers and partners now can access a best-of-breed cloud Workforce Management solution on the Cisco Systems global price list…
Cisco
Contact centres struggling under the weight of multiple channels
Just 15% of contact centre agents are easily able to track customers across multiple channels, and almost half are required…
Jabra provides fully integrated call-control with Cisco™ Jabber
As an industry first, Jabra will have ‘built-in’ call-control with Cisco Jabber 9.6 for Windows and virtual environments – the…