Big Data needn’t be as complex or costly as it might appear
Helen Murray, Chief Customer Solutions Officer for leading customer engagement provider, Webhelp UK, argues analysing Big Data needn’t be as…
Big Data
- 30 July 2021 | Capita Signs Contract with HMRC to Provide Contact Centre Analytics
- 29 July 2021 | Content Guru Becomes Google Cloud Contact Centre AI Partner
- 28 July 2021 | Contact Centres Face Workforce Gaps as CX Becomes Complex
- 28 July 2021 | Refashioning Working Practices the Financial Services Sector
- 27 July 2021 | Customer Data: Best Weapon in Customer Satisfaction Battle
- 27 July 2021 | Post-Pandemic – How will Contact Centre Culture Change?
- 26 July 2021 | How to Fix Broken Processes in the Contact Centre
- 26 July 2021 | AI-driven Knowledge Management in the Contact Centre
- 26 July 2021 | Humans vs Robots: Who is the Winner in the Contact Centre?
- 22 July 2021 | COVID19: Challenges and Way Forward for Customer Service
- 21 July 2021 | Talkdesk Unveils CX Strategy Value Framework
- 21 July 2021 | Steamlining The CX Through The Contact Centre
- 20 July 2021 | Click or Call: You have the Power to save Police time
- 20 July 2021 | ESFA Partner with Arvato to Create Digital CX Contact Centre
- 19 July 2021 | Virgin Media Creates 100 Contact Centre Jobs in Manchester
- 19 July 2021 | Zoom to Acquire Five9 Cloud Contact Centre Suite
- 19 July 2021 | IPI Supercharge Your Avaya Contact Centre Investment
- 16 July 2021 | Talkdesk Named a Leader for Intelligent Contact Centres
- 16 July 2021 | The Inner Circle Guide to Omnichannel for Contact Centres
- 16 July 2021 | ECCCSA Awards 2021 Nominations – Now Closed