Consumers Still in the Dark About Role of Contact Centres
Consumers Still in the Dark About Role of Contact Centres, Says Ed Shropshire, managing director at Aquarium Software Contact centres…
Aquarium Software
Customers Tired of Having to Repeat Themselves
Customers are Tired of Having to Repeat Themselves Again and Again, Says Aquarium Aquarium Software says many contact centres need…
Public Fundamentally Misunderstands Contact Centres YouGov Survey
Public Fundamentally Misunderstands Contact Centres, New YouGov Survey by Aquarium Software Shows There is a massive gap between what call…
Ultracomms & Aquarium Partner to Offer CRM/Omnichannel Solution
Ultracomms & Aquarium Partner to Offer CRM/Omnichannel Solution Ultracomms, Europe’s first cloud contact centre services provider, has today announced that…