Practice Plus Group NHS Contact Centre 111 moves into the North East NHS 111 is moving…
Tag: Business Systems
Home Group transforms contact centre operations
Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and…
Home Group Transforms Contact Centre Operations with Business Systems
Home Group transforms contact centre operations with Business Systems Ltd, achieving rapid ROI and significant efficiency…
Motorway & Business Systems Scoop Partnership Award at Forum 2024
Business Systems Ltd and Motorway, the UK’s fastest growing used-car marketplace, have been announced as the…
Calabrio Community Forum | June 2024
Calabrio Community Forum | June 2024 – Business Systems is back with another instalement of the…
Contact Centre eBook: WFM Trends & Challenges Guide
2024 is bringing waves of changes for contact centres. From advanced technologies to evolving customer needs,…
Business Systems Ltd Appoints Mike Wardell as CEO
Business Systems Ltd appoints Mike Wardell as CEO, ushering in a new era of innovation and…
Engaging Silent Customers & Improving CX with Conversational AI
Engaging silent customers and improving CX with Proactive Conversational AI – contact centre webinar organised by…
Consumer Duty – Achieve Positive Outcomes Through Compliance
Consumer Duty – Achieve Positive Outcomes Through Compliance – Download White Paper from Business Systems At…
Companies Join Forces to Provide Expertise & Guidance on Consumer Duty Regulations
Business Systems, TCC and Recordsure Join Forces to Provide Comprehensive Expertise and Guidance on New Consumer…
40% of CX Leaders Voted Contact Centre Reporting Top Challenge
40% of CX Leaders voted contact centre reporting as a top challenge in 2023 The latest…
Business Systems Named On Crown Commercial Service’s Network Framework
Business Systems Named As Supplier On Crown Commercial Service’s Network Services 3 Framework covering Contact Centre…
The Leader’s Guide to CX – Download the Guide NOW!
The Leader’s Guide to CX – How Legacy Systems Prohibit Great Customer Experience according to new…
Business Systems Brings ForeSight Voice Mining to UK Market
Business Systems brings ForeSight Voice Mining to the UK market to unlock real time, actionable insights…
Business Systems Moves into State of the Art Offices
Tech consultancy firm Business Systems Limited has moved into a new state-of-the-art London office as it…
Company Profile: Business Systems
Business Systems is a leading provider of compliance and communications solutions, helping organisations transform their CX…
Contact Centre Webinar: Virtual Agent Engagement
Contact Centre Webinar – Business Systems – Virtual Agent Engagement Forum – Wednesday, 23 November 2022…
How Well Do You Understand Customer Intent?
How well do you understand customer intent? How well do you actually know your customers when…
Onto Partner Business Systems to Transform their CX
Electric car subscription service Onto partners with Business Systems to transform the customer experience The partnership…