Expolink Europe, the Chippenham based outsource contact centre, have announced a new partnership with supply chain…
Category: – Outsource
Shop Direct close Bolton & Aintree contact centres
Shop Direct, who outsource their operation to Webhelp UK, have announced the closure of their Bolton…
Journeycall Secure Outsource Contract with ATOC
Journeycall Secure Outsource Contract with ATOC ATOC (Association of Train Operating Companies) has renewed its contract…
Webhelp UK’s Managment Team Partners with KKR
Webhelp UK’s Managment Team Partners with KKR – Webhelp, the global business process management and outsourcing…
HGS Secure Outsource Contract with Student Loans
HGS Secure Outsource Contract with Student Loans Company – The agreement will improve customer experience for…
Thames Water extends Capita Outsource contract
Thames Water extends Capita Customer Management Outsource contract – Thames Water has awarded Capita Customer Management…
Webhelp Helen Murray “Women of Influence”
Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…
Ventrica Wins Award for outsourced customer service
Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…
Expolink Contact Centre announce Partnership Weird Fish
Expolink Contact Centre have announced an outsource Partnership with retailer Weird Fish. Expolink Europe, the Chippenham…
Teleperformance 800 Jobs at Enniskillen Contact Centre
Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…
Ventrica provide bespoke service for McCarthy & Stone
Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…
Outsource Contact Centre Locator
Contact Centre Managed Services UK Ltd have launched an innovative new service to help clients find…
Echo Managed Services Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…
Response Rebranded Kura following buy-out
Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…
Romania becoming outsource destination
Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…
Contact Centre Outsourcer TCC Business of the Year
Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…
BT bring back contact centres
BT to bring back customer service to UK contact centres – BT Consumer has promised to…
Webhelp UK ‘Cook for a Smile’ for Charity
Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…