Teleopti – Webinar – Service Level: How to avoid losing it and deliver solid performances Thursday…
Category: – Events
Aspect Verify Innovation Day – Gaming & Betting
Aspect Verify Innovation Day – Gaming & Betting – Thursday 28th September 2017 Why attend?…
Aspect Verify Innovation Day – Pharmacies
Aspect Verify Innovation Day – Pharmacies – Tuesday 26th September 2017 Why attend? Regulations are changing,…
Aspect Verify Innovation Day – Finance & Insurance
Aspect Verify Innovation Day – Finance & Insurance – Wednesday 27th September Why attend? Hear from…
Webinar: How Back-Office Organisations Optimise Workforce
How Back-Office Organisations Optimise Workforce and Operations Using Traditional Call Centre Model Rochester Regional Health joins…
Webinar: Taking your Contact Centre to the Cloud
Taking your Contact Centre to the Cloud – Does Your Team Have the Right Stuff? Register…
CCMA Masterclass: The Bots are still coming
The CCMA have announced a re-run of their popular one-day Masterclass ‘The Bots are still coming’…
Migrating Contact Centres to Support Omnichannel
Businesses Join Genesys in Webinar on Migrating Contact Centres to Support Omnichannel Customer Experiences Register for…
Don’t miss the Aspect Via Roadshow! Register today!
Don’t miss the Aspect Via Roadshow! Register today! Meet our guest speaker Join us on our…
Webinar: Messaging & Web Chat – Getting the Best Out of Both
Webinar: Messaging and Web Chat – Getting the Best Out of Both Webinar The customer communications…
Noble Systems Announce 2017 SNUG EMEA Conference Dates
Noble Systems to Host 2017 SNUG EMEA Conference – Global contact centre technology leader will present…
Netcall Announce Series of Contact Centre Webinars
Change management: making change a success Tuesday 13th June The role of the contact centre in…
Aspect Via – Lowry Hotel Manchester – 19th July
The Customer Engagement Centre (CEC) is more than a technology. It’s an orchestrated solution and strategy…
7 Technologies Changing Customer Engagement
Genesys to Hold Global Webinar with Amazon Web Services on 7 Technologies Changing Customer Engagement Leading…
Bringing Quality Monitoring To The Contact Centre
Webinar: Bringing Quality Monitoring into the heart of the Contact Centre Thursday June 15, 2017 1:00…
NICE Webinar: Recording in the Contact Centre
Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief…
Webinar: How to be a Contact Centre Champion
Webinar: How to be a contact centre champion Why attend? As part of this webinar we…
Aspect Showcases Cloud Customer Engagement Centre
Aspect Software showcases its cloud Customer Engagement Centre on tour of UK & Ireland Aspect Software…
interactions 2017 – Customer Conference – June 6th
…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements,…