Support Desks Archives - contact-centres.com

Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken…

SJS Solutions Ltd

Optymyse from SJS Solutions ltd delivers the perfect blend of metrics, messaging and branding via engaging…

Puzzel

Puzzel is a leading provider of customer interaction solutions. With nearly 20 years’ experience, Puzzel was…

Voice of the Contact Centre Consumer 2026 

14-05-2026
Sabio Group: Disrupt 2026 – London

19-05-2026
How to Bring Your Frontline with You on the AI Journey

20-05-2026
How can contact centres overcome today's recruitment challenges?

20-05-2026
CCMA - Monthly Drop-In Session 

21-05-2026
Coaching with Confidence

03-06-2026
Mastering Social Media Customer Service

09-06-2026
Solutions Spotlight: One Journey Across Every Channel 

09-06-2026
Solutions Spotlight: Ensuring Compliance with 100% QA

09-06-2026
CCMA Circle: Using Technology to Understand the Customer Journey in Complaints Handling

09-06-2026
Solutions Spotlight: Using Insights to Deliver Better Experiences

09-06-2026
Managing My Time As A Contact Centre Leader

11-06-2026
Solutions Spotlight: Using Insights to Deliver Better Experiences

12-06-2026
The Human Side of Complaints

17-06-2026
Quality Assurance Foundations

17-06-2026
Mastering QA: Beyond the Score

18-06-2026
From Insight to Impact: CX Done Right

18-06-2026
CMMA - Monthly Drop-In Session – June 

19-06-2026
CX Live UK - Level Up Your CX Strategy

07-07-2026
CCMA Circle: Creating a Culture People Want to Be Part Of

07-07-2026
CCMA Circle: Customer Retention – Avoiding the Leaky Bucket

13-07-2026
Contact Centre Strategy Summit

14-07-2026
CCMA Circle: Advancing Equity in Progression & Leadership in Contact Centres

21-07-2026
The UK National Contact Centre Conference

29-09-2026
Engage Customer Summit 2026

07-10-2026

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