Directory Category: Multi-Channel Solutions

Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken…

Genesys

Thousands of companies and organisations of all sizes around the world rely on Genesys every day…

4net Technologies Ltd

4net Technologies is at the forefront of technology developments within the telecommunications market, specialising in contact…

Sagaciti

Sagaciti is a small, intimate, client-focused consultancy built on the personal integrity and experience of its…

Sabio

Sabio is a specialist systems integrator focused on delivering exceptional customer contact strategies, applications and solutions.…

Britannic Technologies

Britannic Technologies is an independent, award-winning systems integrator. VoIP and Contact Centres, Cloud Hosting, Voice and…

SJS Solutions Ltd

Optymyse from SJS Solutions ltd delivers the perfect blend of metrics, messaging and branding via engaging…

Webhelp UK

Webhelp UK is a customer solutions company, not a call centre Of course we provide the…

Netcall plc

Netcall Plc is a leading provider of customer engagement solutions. Netcall’s dedicated solutions help organisations manage…

Syntec

Hosted & network-level contact centre management solutions Syntec (formerly Syntec Telecom) provides a fully-integrated suite of…

Noetica

Noetica is a British, privately owned software company headquartered in London trading globally and specialising in…

Aspect Software

Aspect Software is the only software company with a fully-integrated interaction and workforce optimisation platform for…

Puzzel

Puzzel is a leading provider of customer interaction solutions. With nearly 20 years’ experience, Puzzel was…

Teleopti Ltd – UK & Ireland

Teleopti, is a global provider of workforce management (WFM) software, offering a WFM solution that is…

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