Directory Category: Contact Centre Technology

Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken…

Genesys

Thousands of companies and organisations of all sizes around the world rely on Genesys every day…

Sagaciti

Sagaciti is a small, intimate, client-focused consultancy built on the personal integrity and experience of its…

Britannic Technologies

Britannic Technologies is an independent, award-winning systems integrator. VoIP and Contact Centres, Cloud Hosting, Voice and…

Content Guru

Content Guru is a multi-award-winning provider of cloud-based communication solutions, delivering services through storm®, Europe’s largest…

Netcall plc

Netcall Plc is a leading provider of customer engagement solutions. Netcall’s dedicated solutions help organisations manage…

Syntec

Hosted & network-level contact centre management solutions Syntec (formerly Syntec Telecom) provides a fully-integrated suite of…

Puzzel

Puzzel is a leading provider of customer interaction solutions. With nearly 20 years’ experience, Puzzel was…

Storacall Voice Systems Ltd

Storacall Voice Systems offer an innovative range of call recording and monitoring solutions to maximise performance,…

Jabra Headsets

Jabra Headsets are designed to fit the unique requirements of contact centres that want to meet…

Teleopti Ltd – UK & Ireland

Teleopti, is a global provider of workforce management (WFM) software, offering a WFM solution that is…

Business Systems

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies including…

Knowledge Powered Solutions (KPS)

Knowledge Powered Solutions (KPS) specialise in providing Knowledge Management (KM) solutions for Call Centres, Service Desks…

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