Queues and the Rule of Six = NO Frustrated Callers
Queues and the Rule of Six – Lee Mansell of TeleWare looks at the very British queue and how we…
- Articles, - Industry News 5 April 2017
Queues and the Rule of Six – Lee Mansell of TeleWare looks at the very British queue and how we…
- Contact Centre Tips, - Industry News 16 December 2016
Call management in the festive seasons – Lee Mansell is Product Manager at TeleWare looks at the challenges facing businesses…