Creating Happy Agents by Removing Sources of Agent Churn
Creating Happy Agents by Removing the Sources of Agent Churn Most companies have teams focused on keeping customers loyal. That’s…
- Contact Centre Tips, - Industry News, CallMiner 2 July 2019
Creating Happy Agents by Removing the Sources of Agent Churn Most companies have teams focused on keeping customers loyal. That’s…
- Industry News, - Recruitment 28 June 2018
Survey after survey show that average employee turnover in the contact centre sector is consistently over a shocking 25%; with…