Can Good Customer Service Ever Be Scripted?
Contact Centre scripting isn’t the most talked about customer service topic, nor the most alluring, but it does play a…
- Articles, - Industry News 2 August 2019
Contact Centre scripting isn’t the most talked about customer service topic, nor the most alluring, but it does play a…
- Blog, - Industry News 3 July 2015
At contact-centres.com we aim to provide the most up to date news and information to the UK’s contact centre professionals;…