So what is this Customer Experience all about?
What is Customer Experience? Peter Tetlow, Client Solutions Director at Ventrica, explains his take on what customer service is for…
What is Customer Experience? Peter Tetlow, Client Solutions Director at Ventrica, explains his take on what customer service is for…
Digital transformation is the latest trend that every organisation, in every sector, wants a piece of. In the customer management…
In 2018 it was predicted that voice would soon be dead and that the only sounds heard in contact centres…